Haringey Council - Case Study

Haringey Council tell us about the fantastic results we achieved for them as a result of a complete re-design of their IVR experience.

Haringey council were struggling with ever-increasing call volumes and needed to educate callers about self service channels such as the online portal.

Sam and Stephanie tell explain all in the video below. You can view the full Case Study here

How can we help you?

To find out how we can help improve your caller experience call us on 0800 852 7720, book a consultation, or email hello@ivr-recordings.co.uk to see how we can help you.