On Thursday 14th May our Customer Experience Consultant Steve Hindley will be participating in the Call Centre Helper webinar…
Modernising The IVR
Steve Hindley from IVR Recordings and Fernando Santos from Talkdesk be discussing common IVR pitfalls, how to review the effectiveness of your IVR and look at current and future innovations in IVR technology and what they mean for your organisation and the customer experience.
On the webinar we’ll be discussing:
Common IVR pitfalls
How to review the effectiveness of your IVR
The impact your IVR has on customer experience
How to utilise the latest IVR innovations to your advantage
Steve Hindley
Customer Experience Consultant
IVR Recordings & iNarrator
LinkedIn