From Contact Centres to Small and Medium sized businesses, we can help your business, create the right first impression.
SMEs - Telephone Audio Branding
Keep callers informed and entertained whilst On Hold. On Hold Marketing Messages should make you money by reducing lost calls and actively promoting your products and services to your hottest leads - callers on the phone, who already know, like and trust you…
There’s no other form of marketing that you have complete control of and gives you the opportunity to speak to clients one to one. Music On Hold Marketing Messages could just turn out to be your best sales person!
Greet callers to your company with a professionally recorded Auto Attendant Message (aka Welcome Message). This can be anything from a simple message to let callers know they've got the right company to a full list of selectable departments.
When all the team are on the phone who's going to answer your call?
A professional Voicemail Message (aka Busy Message) greets the caller and encourages them to leave a message.
When your office is closed a professional Out of Hours Message or Night Message encourages callers to leave a message.
If you provide an Out of Hours Support Service why not let clients know how to access this service.
Contact Centres - IVR Prompts & Consultancy
The IVR Recording service takes your existing IVR Scripts and re-records with a professional voiceover to improve the sound quality of your IVR Messages.
As an add-on service we can improve your IVR Scripts before recording.
Want to reduce your abandonment rate?
Improve your customer satisfaction score?
Our IVR Consultancy service looks at the customer experience form the moment a call hits your IVR to being connected to an agent then the post call experience.
Contact us on 0800 0112 123 for more information.
To discuss your requirements call 0800 0112 123